Terms & Conditions
Last updated: 13 January 2026
These Terms & Conditions apply to all purchases and use of the website https://handmadefabrique.com operated by Handmade Fabrique (“we”, “us”, “our”).
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website.
1. About Handmade Fabrique
Business name: Handmade Fabrique
Website: https://handmadefabrique.com
Contact email: support@handmadefabrique.com
2. Products
- All products sold by Handmade Fabrique are handmade or carefully produced in small batches.
- Due to the handmade nature of our items, slight variations in color, size, or finish may occur. These variations are not considered defects.
- Product descriptions and images are provided as accurately as possible, but minor differences may occur.
3. Prices
- All prices are displayed in the currency shown on the website.
- Prices include applicable taxes unless stated otherwise.
- Shipping costs are shown separately during checkout.
- We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
4. Orders
- By placing an order, you confirm that you are legally capable of entering into a binding contract.
- An order is considered accepted once you receive an order confirmation email.
- We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.
5. Payments
- Payments are processed securely through trusted third-party payment providers (such as Stripe, PayPal, or similar).
- We do not store or process full payment card details.
- Your payment information is handled in accordance with the payment provider’s privacy policy.
6. Shipping & Delivery
- We aim to dispatch orders within the timeframe stated on the product page.
- Delivery times are estimates and may vary depending on location and carrier.
- Handmade Fabrique is not responsible for delays caused by postal services, customs, or circumstances beyond our control.
- Any customs duties or import taxes are the responsibility of the customer.
7. Right of Withdrawal (EU & UK Customers)
If you are a consumer in the EU or UK, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.
Conditions:
- Items must be returned unused, in original condition and packaging.
- You are responsible for return shipping costs unless the item is faulty.
- To exercise your right of withdrawal, contact us at support@handmadefabrique.com.
⚠️ Exceptions:
Custom-made or personalized items are not eligible for return unless they are faulty or damaged.
8. Returns & Refunds
- Once we receive and inspect the returned item, we will notify you of the refund approval.
- Approved refunds will be processed using the original payment method within a reasonable timeframe.
- Original shipping costs are non-refundable unless required by law.
9. Faulty or Damaged Items
If your item arrives damaged or faulty:
- Contact us within 48 hours of delivery
- Provide photos and a description of the issue
We will offer a replacement, repair, or refund in accordance with consumer law.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Handmade Fabrique and may not be copied, reproduced, or used without prior written permission.
11. Liability
- Handmade Fabrique is not liable for indirect or consequential losses.
- Nothing in these Terms limits your statutory consumer rights.
- Our total liability shall not exceed the value of the purchased product.
12. Personal Data
Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms & Conditions.
13. Force Majeure
We are not responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, or technical failures.
14. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom (or your country of operation, if different), and any disputes shall be subject to the exclusive jurisdiction of its courts.
15. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.
16. Contact
If you have any questions about these Terms & Conditions, please contact: