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Privacy Policy
Last updated: 22nd of January 2026
This Privacy Policy explains how Handmade Fabrique (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website, create an account, or make a purchase.
Website: https://handmadefabrique.com
Contact email: contact@handmadefabrique.com
1. Who We Are
Handmade Fabrique is a small hobby business creating handcrafted items such as trays, phone holders, and clocks. We sell our products online to customers in the EU, the US, and other regions.
2. What Personal Data We Collect
a) When You Register an Account
When you create an account, we may collect:
Name (if provided)
Email address
Username
Encrypted/hashed password
Account preferences
IP address and basic device/browser information (for security)
b) When You Place an Order (Checkout)
When you purchase from us, we collect:
Full name
Billing and shipping address
Email address
Phone number (if provided)
Order details (products purchased)
Payment confirmation and transaction references
⚠️ We do not store full credit card or payment details.
c) Automatically Collected Data
We may automatically collect limited technical data such as:
IP address
Browser type
Device information
Pages visited
This data is used for security, performance, and basic analytics.
3. Why We Collect Your Data
We use your personal data to:
Create and manage user accounts
Process and fulfill orders
Deliver products
Communicate about orders, accounts, and support requests
Handle returns, refunds, and complaints
Comply with legal, tax, and accounting obligations
Prevent fraud and unauthorized access
4. Legal Basis for Processing (EU GDPR)
For customers in the European Union, we process your data based on:
Contractual necessity – to provide accounts and fulfill orders
Legal obligations – tax and accounting laws
Legitimate interests – website security, fraud prevention
Consent – where required (e.g. optional communications)
5. Payment Processing
Payments are processed securely by third-party payment providers (such as PayPal, Stripe, or card processors).
These providers handle your payment data according to their own privacy policies and security standards.
We only receive confirmation that payment has been completed.
6. Sharing of Personal Data
We do not sell or rent your personal data.
Your data may be shared only with trusted third parties necessary to operate our business, such as:
Payment processors
Shipping and delivery companies
Website hosting and IT providers
Accounting and tax services
Legal authorities if required by law
All partners are required to comply with applicable data protection laws.
7. Data Retention
We retain personal data only as long as necessary:
Account data: while your account is active or until deletion is requested
Order and invoice data: as required by tax and accounting laws (typically 6–10 years)
8. International Data Transfers
If you are located outside the EU, your data may be processed or stored in other countries. We ensure appropriate safeguards are in place to protect your data.
9. Your Rights
Depending on your location, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability (EU)
Withdraw consent at any time
To exercise your rights, contact us at:
📧 contact@handmadefabrique.com
10. Security
We take reasonable technical and organizational measures to protect your personal data, including:
Encrypted passwords
Secure hosting
Limited access to personal data
However, no online system can be 100% secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Handmade Fabrique
📧 contact@handmadefabrique.com
🌐 https://handmadefabrique.com